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Putting the user first : 30 strategies for transforming library services / by Courtney Greene McDonald

Author
McDonald, Courtney Greene
Additional Titles
Putting the user first : thirty strategies for transforming library services
Published
Chicago : Association of College and Research Libraries, a division of the American Library Association, 2014.
Copyright Date
©2014
Physical Description
104 pages : illustrations ; 18 cm

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Contents
Machine generated contents note: User Guide -- #1.Admit -- Investigate -- #2.Define -- Contemplate -- #3.Observe -- Actualize -- #4.Notice -- Contemplate -- #5.Serve -- Investigate -- #6.Obsess -- #7.Sift -- Investigate -- #8.Ask -- Investigate -- #9.Curate -- Investigate -- #10.Escape -- Investigate -- #11.Evaluate -- Investigate -- #12.Pretend -- Investigate -- #13.Prioritize -- Contemplate -- #14.Stop -- Actualize -- #15.Connect -- Contemplate -- #16.Care -- Investigate -- #17.Listen -- Actualize -- #18.Translate -- Investigate -- #19.Polish -- Investigate -- #20.Test -- Investigate -- #21.Fail---Cheerfully! -- Investigate -- #22.Raid -- #23.Anticipate -- Contemplate -- #24.Smile -- Investigate -- #25.Defuse -- Investigate -- #26.Sketch -- Investigate -- #27.Engage -- Investigate -- #28.Play -- Investigate -- #29.Converse -- Investigate -- #30.Leap.
Subject(s)
ISBN
9780838987322 (pbk. : alk. paper)
083898732X (pbk. : alk. paper)
Bibliography Note
Includes bibliographical references and index.
View MARC record | catkey: 13206237