Telephone and reception [electronic resource] / produced by Video Education Australasia
- Bendigo, Victoria : Video Education Australasia, 2007.
- Physical Description:
- 1 streaming video file (25 min.).
- Additional Creators:
- Video Education Australasia
- Language Note:
- In English.
- The telephone and reception area in an office is the frontline of the business. Ensuring you are equipped with the correct skills is vital. In this program we demonstrate clearly and concisely why first impressions count, how to use the telephone effectively, the equipment and organisation of the reception desk and dealing with difficult customers. Say 'hello' to a brilliant educational program for office workers everywhere.
- Title from resource description page (viewed Apr. 28, 2014).
AVAILABLE ONLINE TO AUTHORIZED PSU USERS.
- Reproduction Note:
- Electronic reproduction. Alexandria, VA : Alexander Street Press, 2014. (Business education in video). Available via World Wide Web.
View MARC record | catkey: 13213740