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Fundamentals of total quality management : process analysis and improvement / Jens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji

Author
Dahlgaard, J. J. (Jens J)
Published
London ; New York : Chapman & Hall, 1998.
Edition
1st ed.
Physical Description
xi, 372 pages : illustrations ; 24 cm
Additional Creators
Kristensen, Kai and Kanji, G. K. (Gopal K)

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Subject(s)
ISBN
0412570602 (pbk)
0412570602
Bibliography Note
Includes bibliographies and index.
View MARC record | catkey: 1528314