Building professional nursing communication / edited by Jill Lawrence, Cheryl Perrin, Eleanor Kiernan
- Machine generated contents note: 1.Communication in context: Developing a professional identity / Nicholas Ralph -- Introduction -- Developing a professional identity -- The roles of the nursing student and the healthcare professional -- Person-centredness -- Pathways to professional practice -- Summary -- Discussion and critical thinking questions -- References -- 2.Communication theory and its applications in nursing and healthcare / Eleanor Kiernan -- Introduction -- Rationale for the development of theory -- Communication theory -- Communication models -- People's unique world-views: Perception -- Communication barriers -- Intrapersonal/psychological barriers -- Interpersonal barriers -- Semantic barriers -- Physical/external barriers -- Strategies to overcome physical barriers -- Summary -- Discussion and critical thinking questions -- Further reading -- References -- 3.Building lifelong learning capacities and resilience in changing academic and healthcare contexts / Jill Lawrence -- Introduction -- Understanding who you are and what you bring to higher education -- Understanding the new higher education context -- Conceptualising transition -- Summary -- Discussion and critical thinking questions -- Further reading -- References -- 4.Communicating in academic and clinical contexts / Jill Lawrence -- Introduction -- Writing academically -- Academic literacy and its structural elements -- A writing strategy -- Editing your academic writing -- Writing in clinical contexts -- Oral communication -- Oral communication in the clinical context -- Summary -- Discussion and critical thinking questions -- Further reading -- References -- 5.Building transcultural skills for professional contexts / Jill Lawrence -- Introduction -- Defining culture -- Cultural difference -- Healthcare culture -- The impact of spiritual beliefs on medical decision-making -- Developing cross-cultural practices -- Tips for working with interpreters -- Summary -- Discussion and critical thinking questions -- Further reading -- References -- 6.Developing interpersonal capabilities for healthcare professionals / Eleanor Kiernan -- Introduction -- Nursing standards in global and local contexts -- Interpersonal communication in healthcare settings -- Building self-awareness and self-concept -- Self-efficacy and assertiveness -- Non-verbal communication -- The relationship between verbal and non-verbal communication -- Aggression in the workplace -- Workplace bullying -- Summary -- Discussion and critical thinking questions -- Further reading -- References -- 7.Digital skills in healthcare practice / Helen Farley -- Introduction -- Context of digital skills in healthcare practice -- Mobile and online communications: Distance learning strategies -- Emerging learning technologies -- Digital learning as a substitution process -- The driving societal forces for online learning -- Digital literacies and learning inequalities -- Digital technology and learning outcomes -- Online safety -- Making digital technologies work for you -- Using digital literacy to improve the quality of your assessment pieces -- Career and identity management -- Communication technologies for study and in the workplace -- Summary -- Discussion and critical thinking questions -- Further reading -- References -- 8.Professional skills for nurses and other health professionals: Contexts and capability of practice / Melissa Taylor -- Introduction -- Contexts of practice -- Understanding healthcare organisational structures -- Professional communication -- What are leadership and management in healthcare? -- Clinical leadership and practice capability -- The attributes of clinical leaders -- Linking clinical leadership to scope of practice, quality initiatives and evidence-informed practice -- Summary -- Discussion and critical thinking questions -- Further reading -- References -- 9.Contributing to evidence-based healthcare cultures through lifelong learning / Craig Lockwood -- Introduction -- Understanding theoretical frameworks that guide communication processes and skills development -- Understanding known facilitators and barriers to research-utilisation practices -- Understanding the dispositions to enable effective change management -- Understanding team dynamics and effective change management -- Leadership -- Cultural influence in communication and nursing practice -- Links to professional practice -- The evolution of skills and knowledge as they relate to evidence utilisation and leadership -- Summary -- Discussion and critical thinking questions -- Further reading -- References.
- Bibliography Note:
- Includes bibliographical references and index.
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