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Say it with data [electronic resource] : a concise guide to making your case and getting results / Priscille Dando
Concise guide to making your case and getting results
Chicago : ALA Editions, an imprint of the American Library Association, 2014.
xiii, 132 pages : illustrations ; 23 cm
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Determining need, message, and audience -- Secrets of effective communication -- Working with the power of statistics -- Methods of measurement : surveys -- Methods of measurement : focus groups -- Presenting data to get results.
Communication in library administration
Library use studies
9780838911945 (alk. paper)
Includes bibliographical references and index.
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| catkey: 19431586