Smart sales manager [electronic resource] : the ultimate playbook for building and running a high-performance inside sales team / Josiane Chriqui Feigon
- Feigon, Josiane Chriqui
- New York : American Management Association, 
- Physical Description:
- xix, 268 pages : illustrations ; 24 cm
- Restrictions on Access:
- License restrictions may limit access.
- Customer 2.0 is mad as hell : understanding the new independent buyer -- Talent 2.0 : why millennials make a winning team of disruptive -- Tool power 2.0 : sales 2.0 at work -- Prospecting 2.0 : inside sales superheroes in action -- Hiring superheroes : the talent building blocks of an inside sales organization -- Training the talent : making training stick and giving it legs -- Ready, set, coach! building an integrated coaching program -- You're the coach -- Metrics 2.0 : call activity gets a makeover -- Flex your influence! smart strategies for team meetings -- Total transparency : smart strategies for 1:1 forecast reviews -- Contests, spiffs, and texts : smart strategies for motivational makeovers -- Tough talks : smart strategies for low performers, problem.
- 9780814432839, 0814432832, and 9780814432846 ebook
- Bibliography Note:
- Includes bibliographical references (pages 251-257) and index.
View MARC record | catkey: 19436029