Actions for Governmental transparency in the path of administrative reform [electronic resource]

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Governmental transparency in the path of administrative reform [electronic resource] / Suzanne J. Piotrowski

Author
Piotrowski, Suzanne J., 1973-
Published
Albany : State University of New York Press, c2007.
Physical Description
x, 139 p. : ill. ; 24 cm.
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Contents
Sunlight is the best disinfectant -- Two governmental narratives juxtaposed -- The impact of performance management -- The impact of customer service and employee empowerment -- The impact of contracting -- Analysis.
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ISBN
0791470857 (hardcover : alk. paper)
9780791470855 (hardcover : alk. paper)
Bibliography Note
Includes bibliographical references (p. 117-129) and index.
View MARC record | catkey: 19473357