1. Introduction : significance of work measurement -- 2. Prior to measuring work : minimizing inefficiencies -- 3. The basics of time study -- 4. Allowances -- 5. Work sampling -- 6. Predetermined Motion Time System (PMTS) -- 7. Standard data -- 8. Measuring white-collar work -- 9. Nontraditional methods of measuring work -- 10. Instrumentation and software -- 11. Using work measurement in cost estimation.