Risky work environments [electronic resource] : reappraising human work within fallible systems / edited by Christine Owen, Pascal Béguin & Ger Wackers
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- Introduction : shifting the focus to human work within complex socio-technical systems / Pascal Béguin, Christine Owen and Ger Wackers -- Learning from accidents : analysis of normal practices / Lenna Norros and Maaria Nuutinen -- Derailed decisions : the evolution of vulnerability on a Norwegian railway line / Ragnar Rosness -- Offshore vulnerability : the limits of design and the ubiquity of the recursive process / Ger Wackers -- Channelling erratic flows of action : life in the neonatal intensive care unit / Jessica Mesman -- How do individual operators contribute to the reliability of collective activity? : a French medical emergency centre / Jacques Marc and Janine Rogalski -- When users and designers meet each other in the design process / Pascal Béguin -- Near-misses and mistakes in risky work : an exploration of work practices in high-3 environments / Christine Owen -- Conclusion : towards developmental work within complex and fallible systems / Christine Owen.
- 9780754676096 (alk. paper)
0754676099 (alk. paper)
- Bibliography Note:
- Includes bibliographical references and index.
View MARC record | catkey: 20808881