- Restrictions on Access:
- Open Access.
- The essays in the dissertation examine product returns in Closed-loop Supply Chains from multiple perspectives by using different methodologies. The studies investigate the relationships among the three major supply chain entities, such as manufacturers, retailers and consumers.The first chapter provides an introduction of the research related to products returns. The second chapter of the dissertation studies the contracting issues between Manufacturers and Retailers by using laboratory experiments. Chapter three studies consumers perceptions of different types of return policies provided by retailers. Quasi-experiments were used to collect data and do the following analysis. Chapter four builds up an analytical model to segment the market by using different return policies. The last chapter concludes the future studies.
- Dissertation Note:
- Ph.D. Pennsylvania State University 2017.
- Technical Details:
- The full text of the dissertation is available as an Adobe Acrobat .pdf file ; Adobe Acrobat Reader required to view the file.
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