Actions for Staff-less libraries : innovative staff design

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Staff-less libraries : innovative staff design / Carl Gustav Johannsen

Author
Johannsen, Carl Gustav
Published
Cambridge, MA : Chandos Publishing, [2017]
Copyright Date
©2017
Physical Description
vi, 175 pages : color illustrations ; 23 cm

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Contents
Machine generated contents note: 1.Introduction -- Purpose -- What Is an Open Library? -- Challenges -- Benefits -- The Pros and Cons -- Research Questions -- The Basic Structure of the Book and Recommendations for Reading -- 2.Open Library Service in a Broader Perspective -- Library History Perspective---The Gradual Opening of the Library -- Open Libraries in Seven Countries---Overview -- Public Sector and Business Contexts -- Private Sector Self-Service Experiences -- Saved Time -- Summary -- 3.The Development and History of Open Libraries -- Introduction -- Technological Requirements -- New Trends/Opportunities in the Future -- Open Libraries in Seven Countries Based on Research Oriented Reports and Articles -- The Role of Stakeholders -- Legitimacy and Legality -- Summary -- 4.Open Library Communities, Users, and Usage -- Introduction -- Urbanization -- Neighborhood Characteristics -- Sociodemographic Factors -- Age, Gender, and Ethnic Minorities -- National and International Variations -- User Types and Segments -- Usage Patterns and Amount -- User Purposes, Needs, and Preferences -- User Behavior---and Misbehavior -- 80% Had Not Experienced Vandalism -- User Satisfaction -- User Movement Patterns -- Summary -- 5.Critical Success Factors -- Introduction -- Strategies to Prevent Vandalism, Unrest, and Harassment -- Strategies to Make the Library an Inviting and Inspiring Place -- Strategies to Improve Communication and User Friendly-ness -- Strategies to Promote the Library as a Local Third Place or Meeting Place -- Summary -- 6.A Step-by-Step Approach to Implementation -- Introduction -- Selecting and Planning the Technological Infrastructure -- Internal Marketing -- Designing and Furnishing the Library -- Optimizing Serendipity and Variety (e.g., Exhibitions) -- Inviting and Facilitating Local Support to Use the Library as Meeting Point and Third Place -- Summary -- 7.Conclusions.
Subject(s)
ISBN
9780081019238
0081019238
Bibliography Note
Includes bibliographical references (pages 163-169) and index.
View MARC record | catkey: 21318652