Actions for Quality management in a lean health care environment

Email RIS file
Bookmark
Report an Issue

Quality management in a lean health care environment / Daniel Collins and Melissa Mannon

Author
Collins, Daniel (Illustrator)
Published
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edition
First edition.
Physical Description
1 online resource (xv, 111 pages) : illustrations
Additional Creators
Mannon, Melissa
Access Online

Availability

I Want It
I Want It

Finding items...

Series
Restrictions on Access
Access restricted to authorized users and institutions.
Contents
1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index.
Summary
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.
Subject(s)
Other Subject(s)
ISBN
9781606499795 e-book
9781606499788 paperback
Bibliography Note
Includes bibliographical references (page [107]) and index.
Other Forms
Also available in print.
Technical Details
Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.
View MARC record | catkey: 22080184