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Root cause analysis handbook [electronic resource] : a guide to efficient and effective incident investigation / by ABS Consulting ; Lee N. Vanden Heuvel ... [et al.].

Published
Brookfield, Conn. : Rothstein Associates Inc., c2008.
Edition
3rd ed.
Physical Description
xx, 296 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.) + 1 root cause map
Additional Creators
Vanden Heuvel, Lee N. and ABS Consulting
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ISBN
9781931332514
1931332517
View MARC record | catkey: 22620773