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Making the most of mess [electronic resource] : reliability and policy in today's management challenges / Emery Roe

Author
Roe, Emery
Published
Durham ; London : Duke University Press, 2013.
Physical Description
x, 206 p. : ill. ; 23 cm.
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Contents
Introducing policy messes, management, and their managers -- When reliability is mess management -- The wider framework for managing mess reliably: hubs, skills, and the -- Domain of competence -- Bad mess management -- Good mess management -- Societal challenges -- Professional challenges -- Concluding how we know the mess is managed better.
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ISBN
9780822353072 (cloth : alk. paper)
9780822353218 (pbk. : alk. paper)
Bibliography Note
Includes bibliographical references (p. [175]-200) and index.
View MARC record | catkey: 23178968