%0 Generic %E Moore, Robert J., %E Szymanski, Margaret H., %E Arar, Raphael, %E Ren, Guang-Jie, %@ 9783319955797 %T Studies in Conversational UX Design %U https://ezaccess.libraries.psu.edu/login?url=http://dx.doi.org/10.1007/978-3-319-95579-7