Making surveys work for your library : guidance, instructions, and examples / Robin Miller and Kate Hinnant
- The value of surveys and why they're hard to get right -- Planning a library survey -- Survey methods that work for libraries -- Scopes of experience -- Writing survey questions -- Survey populations -- Survey distribution -- Analysis of results -- Taking action -- Appendix A: sample demographic questions -- Appendix B: sample questions about services -- Appendix C: sample questions about spaces -- Appendix D: sample questions about communication -- Appendix E: sample questions about collections -- Appendix F: sample programming questions -- Appendix G: additional resources.
- Instead of using expensive off-the-shelf surveys or relying on a poorly worded survey, read Making Surveys Work for Your Library and design your own that collect actionable data. * Create practical surveys you can use immediately in your professional work * Design effective survey questions that will give you the information you need * Develop a survey with a clear objective * Model your surveys on sample surveys and questions.
- 9781440861079 (paperback : acid-free paper)
1440861072 (paperback : acid-free paper)
- Bibliography Note:
- Includes bibliographical references and index.
View MARC record | catkey: 25793602