Five steps of outcome-based planning and evaluation for public libraries [electronic resource] / Melissa Gross, Cindy Mediavilla, Virginia A. Walter
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- Outcomes, services and programs, and OBPE -- Gathering information -- Determining outcomes -- Designing programs and services -- Evaluating programs and services -- Sharing results -- Appendix A. Community assessment environmental scan : internal (library) factors -- Appendix B. Community assessment environmental scan : external (community) factors -- Appendix C. Community assessment : field questions to ask yourself -- Appendix D. Community assessment : sample interview and focus group questions.
- 9780838914045 (print : alk. paper)
- Bibliography Note:
- Includes bibliographical references (pages 91-95) and index.
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