Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis

Author:: Goetsch, David L.
Published:: Upper Saddle River, N.J. : Pearson Prentice Hall, [2006]
Copyright Date:: ©2006
Edition:: 5th ed.
Physical Description:: xviii, 814 pages : illustrations ; 25 cm
Additional Creators:: Davis, Stanley, 1931- and Goetsch, David L.

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Subject(s):

Total quality management

ISBN:

0131189298

Note:

An instructor's resource manual and a set of transparency masters are available to supplement the text.
Rev. ed. of: Introduction to total quality / David L. Goetsch, Stanley B. Davis.

Bibliography Note:

Includes bibliographical references and index.

Action Note:

committed to retain 20170930 20430101 HathiTrust https://www.hathitrust.org/shared_print_program

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