Winning at service [electronic resource] : lessons from service leaders / Waldemar Schmidt, Gordon Adler, Els van Weering
- 0470861452 (electronic bk.)
- Includes index. and AVAILABLE ONLINE TO AUTHORIZED PSU USERS.
- Reproduction Note:
- Electronic reproduction. Boulder, Colo. : NetLibrary, 2003. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- Funding Information:
- This netLibrary electronic book is provided through the Access Pennsylvania Database project, a statewide library union catalog funded by the Pennsylvania Legislature and administered by the Pennsylvania Department of Education, Office of Commonwealth Libraries, Bureau of Library Development.
View MARC record | catkey: 2897607