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Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige / James T. Schutta
Author
Schutta, James T., 1944-
Published
Milwaukee, Wis. : ASQ Quality Press, 2006.
Physical Description
xxii, 307 pages : illustrations ; 25 cm
Full Text available online
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Subject(s)
Organizational effectiveness
Six sigma (Quality control standard)
Customer relations
Production management
—
Quality control
Knowledge workers
Organizational change
ISBN
0873896580 (alk. paper)
Bibliography Note
Includes bibliographical references (pages 297-299) and index.
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| catkey: 2924552