Human conflict : disagreement, misunderstanding, and problematic talk / C. David Mortensen

Author:: Mortensen, C. David
Published:: Lanham, Md. : Rowman & Littlefield Publishers, [2006]
Copyright Date:: ©2006
Physical Description:: ix, 303 pages ; 24 cm

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Contents:

Misconstruction -- Cognitive appraisal -- Value orientation -- Personal identity -- Argumentation and advocacy -- Agreement and positivity -- Disagreement and negativity -- Understanding and convergence -- Misunderstanding and divergence -- Repair mechanisms.

Subject(s):

Interpersonal communication
Miscommunication

ISBN:

0742527298 (hardcover : alk. paper)
0742527301 (pbk. : alk. paper)

Bibliography Note:

Includes bibliographical references (pages 263-290) and index.

Source of Acquisition:

Behrend copy: Purchased with funds from the Verna M. Lombard Library Endowment; 20056

View MARC record | catkey: 2948613