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Exceptional customer service. Module 10, Dealing with aggressive behaviour [electronic resource] / [produced by] Channel 1 Creative Media

Additional Titles
Dealing with aggressive behavior
Published
Boronia, VIC : Channel 1 Creative Media, 2009.
Physical Description
1 online resource (6 min.)
Additional Creators
Channel 1 Creative Media
Access Online

Availability

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Language Note
In English.
Summary
This video discusses what steps to take to properly handle a customer with aggressive behavior.
Subject(s)
Genre(s)
Duration
["00:05:37"]
Note
Title from resource description page (viewed Oct. 27, 2014).
Other Forms
Previously released as DVD.
View MARC record | catkey: 29617442