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Actions for Switch on. Service [electronic resource]
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Switch on. Service [electronic resource] / [produced by Seven Dimensions].
Additional Titles
Service
Published
Melbourne, VIC : Seven Dimensions, 2014.
Physical Description
1 online resource (6 min.)
Additional Creators
Seven Dimensions Films of Australia
Access Online
ezaccess.libraries.psu.edu
Full Text available online
Availability
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Language Note
In English.
Summary
This program is about delivering quality service to internal and external customers. It shows how to develop winning service attitudes, make everyone feel special, and handling difficult customers and problems.
Subject(s)
Customer services
Employee motivation
Employees
—
Attitudes
Psychology, Industrial
Genre(s)
Instructional films
Duration
["00:05:37"]
Note
Title from resource description page (viewed April 10, 2015).
View MARC record
| catkey: 29620600