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Advanced facilitation strategies : tools & techniques to master difficult situations / Ingrid Bens

Author
Bens, Ingrid
Published
San Francisco, CA : Jossey-Bass, [2005]
Copyright Date
©2005
Edition
1st ed.
Physical Description
xvii, 248 pages : illustrations ; 28 cm + 1 CD-ROM (4 3/4 in.)

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Contents
Advanced strategies overview -- The complexities of decision-making -- Conflict management strategies -- Consulting strategies for facilitators -- Essential processes for facilitators.
Subject(s)
ISBN
0787977306 (alk. paper)
Bibliography Note
Includes bibliographical references (pages 241-244).
Technical Details
System requirements for accompanying CD-ROM: PC with MS Office 98SE or later; Mac with Apple OS 8.6 or later.
View MARC record | catkey: 3017657