v. 1. Making IT outsourcing decisions -- v. 2. Managing outsourcing relationships -- v. 3. Global outsourcing issues and trends.
Summary
'Outsourcing Information Systems' brings together offering a detailed understanding of how outsourcing of information systems and back office functions has developed, and is likely to develop, the theories that can be applied to this field of study, the mistakes committed and learning achieved, and insights into what really does work.