Actions for The San Francisco Zoo [electronic resource] : when exhibits attack (A)

Email RIS file
Bookmark
Report an Issue

The San Francisco Zoo [electronic resource] : when exhibits attack (A) / Susan Pinnick, Learose Pisani, James S. O'Rourke

Author
Pinnick, Susan
Published
London : SAGE Publications Ltd, 2017.
Physical Description
1 online resource
Additional Creators
Pisani, Learose and O'Rourke, James S., 1946-
Access Online

Availability

I Want It
I Want It

Finding items...

Series
Restrictions on Access
License restrictions may limit access.
Summary
This case focuses on the issues surrounding a tiger attack that occurred at the San Francisco Zoo on Christmas Day 2007. A tiger managed to escape its enclosure and attack zoo visitors, killing one and injuring two others, before it was shot and killed by police officers. Management must decide how to address the public after the crisis. Beyond this, they must ensure that they meet proper safety requirements and have effective controls in place to handle crises. Also, they must deal with the injured persons.
Subject(s)
Genre(s)
ISBN
9781526404879 (ebook)
Note
Originally published: Pinnick, S., Pisani, L., & ORourke, J. S. (2009). The San Francisco Zoo: When exhibits attack (A). 09-03 (A). Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.
View MARC record | catkey: 31197071