Actions for Veterans Health Administration [electronic resource] : Dr. Kizer considers radical surgery on an ailing system

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Veterans Health Administration [electronic resource] : Dr. Kizer considers radical surgery on an ailing system / Allison Mitkowski & Jonathan Feinstein

Author
Mitkowski, Allison
Published
[London] : SAGE, 2016.
Physical Description
1 online resource : illustrations (black and white, and colour).
Additional Creators
Feinstein, Jonathan S., 1960-
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Summary
As a navy diver and an emergency room physician, Dr. Kenneth Kizer had faced pressure-filled situations requiring focus and determination. As the director of the California Department of Health Services, he had proven his ability to navigate a bureaucracy, and had built a reputation for orchestrating major improvements using a no-nonsense approach to managing healthcare. In 1994, as the newly-appointed director of the Veteran's Health Administration (VHA), the doctor knew he would have to draw on his past experiences as he faced the most formidable challenge of his career. This case study examines this topic.
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ISBN
9781473974012 (ebook)
Note
Originally Published in: Mitkowski, A., & Feinstein, J. (2007). Veterans Health Administration: Dr. Kizer Considers Radical Surgery on an Ailing System. 07-017. New Haven, CT: Yale School of Management, Yale University.
View MARC record | catkey: 31510213