Reference and information services : an introduction / Melissa A. Wong and Laura Saunders, editors ; foreword by Linda C. Smith

Published:: Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2020]
Copyright Date:: ©2020
Edition:: Sixth edition.
Physical Description:: xiv, 748 pages : illustrations ; 26 cm.
Additional Creators:: Smith, Linda C., Wong, Melissa Autumn, and Saunders, Laura, 1975-

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Series:

Library and information science text series

Contents:

History and functions of reference services -- Ethics -- The reference interview -- Instructional strategies for the reference interview -- Consortia and cooperation -- Models of reference services -- Management of reference services -- Evaluation and assessment of reference services -- Training and professional development -- Marketing and promotion of reference services -- Reference services for children and young adults -- Reference services for diverse populations -- Introduction to information creation and dissemination -- Selection and evaluation of reference sources -- Licensing and managing electronic resources -- Search strategies for online sources -- Ready-reference sources -- Dictionaries -- Encyclopedias -- Bibliographic sources -- Reader's advisory services and sources -- Indexes and abstracts -- News sources -- Geographical sources -- Biographical and genealogical sources -- Government information -- Data and statistical sources -- Business sources -- Health and medicine sources -- Primary and archival sources -- Legal sources -- Creating and future of reference service.

Summary:

"Thoroughly updated, this go-to work links you--and through you, your patrons--to the significant changes that have occurred in reference and information sciences thanks to the growth in digital content"--

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Genre(s):

Textbooks

ISBN:

9781440868832 (hardcover)
1440868832 (hardcover)
9781440875045 (paperback)
1440875049 (paperback)

Bibliography Note:

Includes bibliographical references and index.

View MARC record | catkey: 32861428