RNR Tire Express [electronic resource] : servant leadership in a rent-to-own business / Arpita Agnihotri & Saurabh Bhattacharya
- Agnihotri, Arpita
- London : SAGE Publications: SAGE Business Cases Originals, 2020.
- Physical Description:
- 1 online resource
- Additional Creators:
- Bhattacharya, Saurabh
- SAGE Business Cases
- Restrictions on Access:
- License restrictions may limit access.
- The case explains how Larry Sutton, utilizing an inverted pyramid structure and multi-unit franchising business strategy, made RNR Tire Express one of the fastest growing companies in the rent-to-own tire industry. The case reviews how the rent-to-own industry was criticized for the premium prices it charged poor customers and used exploitative business practices to recover monthly instalments. The case further encourages students to discuss whether Sutton can, in an actual sense, pursue servant leadership in an industry known for its customer exploitative practices? What should he do as a servant leader to reduce such practices? Being a servant leader, would it better for him to follow a multi-unit franchising strategy or a single-unit franchising strategy?
- 9781529700046 (ebook)
- Bibliography Note:
- Includes bibliographical references and index.
View MARC record | catkey: 32889530