The case focuses on Jose María Fuster, chief information officer (CIO) of the Santander Group and his perspective in leveraging IT to integrate Abbey bank into the Santander Group. After the acquisition of Abbey bank Jose Fuster must now try to introduce Santander's Partenón platform to Abbey bank as well as justifying his strategic IT decisions to the board and shareholders.
Originally Published InBusquets, J., Rodón, J., & Vera, L. (2011). Santander acquires Abbey: The Jack Project. Journal of Information Technology Teaching Cases, 1, 3-11.