Actions for Employee Loyalty [electronic resource] : Intercultural Comparison of European and East Asian Approaches

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Employee Loyalty [electronic resource] : Intercultural Comparison of European and East Asian Approaches / by Stephan Meschke

Author
Meschke, Stephan
Published
Cham : Springer International Publishing : Imprint: Springer, 2021.
Edition
1st ed. 2021.
Physical Description
XVI, 214 pages 37 illustrations : online resource
Additional Creators
SpringerLink (Online service)
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Contents
Chapter 1. Introduction -- Chapter 2. Employees in Organizations -- Chapter 3. The Concept of Employee Loyalty -- Chapter 4. Outcomes of Employee Loyalty -- Chapter 5. Intercultural Comparison of Employee Loyalty -- Chapter 6. Empirical Investigation of Employee Loyalty -- Chapter 7. Results -- Chapter 8. Discussion -- Chapter 9. Conclusion.
Summary
This book aims to provide a deeper understanding of the concept and negative outcomes of employee loyalty, considering employees in organizations and OB theory, and comparing employee experiences across both European and East Asian cultures. Through an international analysis of employee loyalty within the service industry, the author highlights the importance of this highly relevant but often overlooked topic to addressing practical issues such as conflict solution, employee retention, service mentality, and work effort. Building on a clear definition and evaluation of the concept of employee loyalty, this book explores meaningful theoretical and practical implications of employee views of the organization, working group, and supervisor.
Subject(s)
ISBN
9783030684259
Digital File Characteristics
PDF
text file
Part Of
Springer Nature eBook
View MARC record | catkey: 33184157