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From conflict to conciliation [electronic resource] : how to defuse difficult situations / William W. Purkey, John J. Schmidt, John M. Novak

Author
Purkey, William Watson
Published
Thousand Oaks, Calif. : Corwin, c2010.
Physical Description
xv, 166 p. : ill. ; 23 cm.
Additional Creators
Schmidt, John J., 1946- and Novak, John M.
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ISBN
9781412979863 (pbk.)
1412979862 (pbk.)
Bibliography Note
Includes bibliographical references (p. 157-160) and index.
View MARC record | catkey: 34545774