%0 Generic %A Shepherd, Elizabeth J., %C London : %D 2003. %E Yeo, Geoffrey. %I Facet Pub., %@ 1856043703 %T Managing records a handbook of principles and practice / %U http://SK8ES4MC2L.search.serialssolutions.com/?sid=sersol&SS_jc=TC0001114486&title=Managing%20records%20%3A%20a%20handbook%20of%20principles%20and%20practice