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Six Sigma for Managers, Second Edition (Briefcase Books Series) / Greg Brue

Author
Brue, Greg
Published
New York, N.Y. : McGraw-Hill Education, [2015]
Copyright Date
?2015
Edition
Second edition.
Physical Description
1 online resource (224 pages) : illustrations
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Series
Language Note
In English.
Contents
Cover -- Title Page -- Copyright Page -- Contents -- Foreword -- Preface -- 1. Introduction to Six Sigma -- What Is Six Sigma? -- Evolution of the Six Sigma Fundamentals -- What Is Sigma? -- Essentials of the Six Sigma Methodology -- Focus on Engaging People and Changing Processes -- Not Only Statistics, but Cultural Changes -- Six Sigma Is Not . . . -- Manager?s Checklist for Chapter 1 -- 2. Defining Quality and Measuring Performance -- Start with Your Customers -- Understand Your Processes -- Determine Your Metrics -- The Essential Six Sigma Formula -- Quality and Metrics, First and Last -- Manager?s Checklist for Chapter 2 -- 3. The Right Way to Implement Six Sigma -- Six Sigma: The Early Years and Implementation Flaws -- A More Realistic Approach to Six Sigma -- Readying the Organization -- Key Players -- Executive Leaders and Champions -- Champions -- Master Black Belts -- Black Belts -- Green Belts -- Communicate! -- Train! -- Infrastructure -- What to Expect from Outside Consultants -- Getting Started: The Dos -- Getting Started: The Don?ts -- Executive Overview of DMAIC -- Manager?s Checklist for Chapter 3 -- 4. Define Phase -- Define Phase Activities -- Define the Phase-Gate Review -- Summary -- Manager?s Checklist for Chapter 4 -- 5. Measure Phase -- Purposes of the Measure Phase -- Measure Phase Activities -- Step 1. Map the Process in Detail -- Step 2. Create a YX Matrix -- Step 3. Perform a Failure Modes and Effects Analysis (FMEA) -- Step 4. Conduct a Measurement System Analysis (MSA) -- Step 5. Determine Process Capability -- Z Scores and Sigma Shift -- Measure Phase-Gate Review -- Manager?s Checklist for Chapter 5 -- 6. Analyze Phase -- Analyze Phase Activities -- Analyze Phase Tools -- Ascertain and Prioritize Vital Few Causes of Variation -- Transform the Gaps into Improvement Projects -- Review the Project with the Champion -- Conduct an Analyze Phase-Gate Review -- Manager?s Checklist for Chapter 6 -- 7. Improve Phase -- Improve Phase Activities -- Improve Phase Tools -- Correlation -- Regression Analysis -- Design of Experiments -- Planning the Experiment (DOE) -- Conducting the Experiment -- Running the Experiment -- Analyzing the Experiment Results -- Review the Project with the Champion -- Conduct an Improve Phase-Gate Review -- Manager?s Checklist for Chapter 7 -- 8. Control Phase -- Control Phase Steps and Tools -- Control Plan -- Statistical Process Control -- Control Charts -- Contingency Plans for Out-of-Control Conditions -- Minimizing the Potential for Problems?Mistake Proofing -- Plan for Transfer to Process Owners -- Communication Plans -- Review the Project with the Champion -- Conduct a Control Phase-Gate Review -- Control Phase Deliverables -- Summary -- Manager?s Checklist for Chapter 8 -- 9. How to Sustain Six Sigma -- Basic Infrastructure Requirements -- Communication Plan -- Company Culture -- Company Cycles -- Reinforcement and Control -- Manager?s Checklist for Chapter 9 -- 10. Six Sigma Proof Positive -- Real Final Reports -- Case Studies -- Training Agendas -- Design for Six Sigma -- The End . and the Beginning -- Manager?s Checklist for Chapter 10 -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- X -- Y -- Z.
Summary
This new edition has been updated to offer the latest in implementation strategies and tactics, proven new tips from insiders in the field, and current stories and insights from the Six Sigma experiences of others.
Subject(s)
Genre(s)
ISBN
9780071838641
0071838643
9780071838634 (print-ISBN)
0071838635 (print-ISBN)
Bibliography Note
Includes bibliographical references and index.
Other Forms
Also available in print edition.
Reproduction Note
Electronic reproduction. New York, N.Y. : McGraw Hill, 2015. Mode of access: World Wide Web. System requirements: Web browser. Access may be restricted to users at subscribing institutions.
Technical Details
Mode of access: Internet via World Wide Web.
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