Software maintenance management : evaluation and continuous improvement / Alain April, Alain Abran

Author:: April, Alain, 1958-
Published:: Hoboken, N.J. : Wiley Interscience, [2008]
Copyright Date:: ©2008
Physical Description:: 1 online resource (xx, 314 pages) : illustrations
Additional Creators:: Abran, Alain, 1949-

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Contents:

1. Maintenance issues and related management approaches -- 2. Maturity models in software engineering -- 3. Foundations of the S3m® process model -- 4. Process management domain -- 5. Event/request management domain -- 6. Evolution engineering domain -- 7. Support for the evolution engineering domain -- 8. Exemplary practices -- process management -- 9. Exemplary practices -- event/request management domain -- 10. Exemplary practices -- evolution engineering domain -- 11. Exemplary practices -- support to evolution domain -- 12. Assessment process, assessment tool, and care studies of the use of S3m® -- 13. Summary.

Summary:

This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504. It is complete with case studies, figures, tables, and graphs.

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Genre(s):

Electronic books

ISBN:

9780470258033 (electronic bk.)
9780470258026 (electronic bk.)
0470258020 (electronic bk.)
0470258039 (electronic bk.)
0470147075
9780470147078

Bibliography Note:

Includes bibliographical references (pages 285-299) and index.

Reproduction Note:

Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2010.

Technical Details:

Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212

Action Note:

digitized 2010 HathiTrust Digital Library committed to preserve

View MARC record | catkey: 37410151