How McDonald's got its groove back / Editors of New Word City -- Undoing Home Depot's demolition / Editors of New Word City -- How Zappos shoes in success / Editors of New Word City -- Sam Walton's way / Editors of New Word City -- Oprah (brand) renew / Nancy F. Koehn -- Henry Ford's way / Editors of New Word City -- How UPS delivers again and again / Editors of New Word City -- How NetFlix produces happy endings / Editors of New Word City -- How JetBlue got its wings back / Editors of New Word City -- Bill Walsh's winning ways / Editors of New Word City -- How Kraft crafted a comeback / Editors of New Word City -- Ray Kroc's way / Editors of New Word City -- How Lego built a comeback / Editors of New Word City -- How Intuit turned feedback into a comeback / Editors of New Word City -- Henry Luce's way / Editors of New Word City.
Summary
"What you can learn from the world's greatest businesses: from legendary startups to extraordinary turnarounds! Crucial takeaways from the experiences of McDonald's, Home Depot, Zappos, Wal-Mart, Oprah (Harpo), Ford, NetFlix, UPS, Lego, Intuit, and many others"--Resource description page.
