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Running the gauntlet : essential business lessons to lead, drive change, and grow profits / Jeffrey W. Hayzlett ; with Jim Eber

Author
Hayzlett, Jeffrey W.
Additional Titles
Essential business lessons to lead, drive change, and grow profits
Published
New York : McGraw-Hill, [2012]
Copyright Date
©2012
Physical Description
1 online resource (1 volume)
Additional Creators
Eber, Jim
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Contents
Cover Page -- Running the Gauntlet -- Copyright Page -- Dedication -- Contents -- Acknowledgments -- About the SnapTag -- Go! Driving change in business can feel like running the gauntlet every day: threatening, hostile, and scary- and the only way to survive. -- Part One Think Big: Attitude Adjustments -- Chapter 1 Repeat after me: no one is going to die from the changes you make in business. Say it: "No. One. Is. Going. To. Die." -- Chapter 2 Change begins by changing the questions. Who would want a horseless carriage? Wrong question. The right one: Why wouldn't everyone want one?, Chapter 3 Fear stops most people. Change agents welcome it. Get past your fear. Act with confidence and be willing to be a beginner. -- Chapter 4 As Churchill said, "There is nothing wrong with change if it is in the right direction." Know your conditions of satisfaction. -- Chapter 5 Principles mean something only when they are inconvenient. Prepare to live your brand promise in bad times and good. -- Chapter 6 Change the mood, change the culture, then move on to people and processes. Remember: you can't be cool and look like Elmer Fudd!, Chapter 7 Be relentless in driving the change you want in your people and all parts of your business-be the change you want to see in the world. -- Chapter 8 Work across the seams of the company. Stick your nose into everything. Be a cheerleader and a white buffalo. Cause tension at every turn! -- Chapter 9 You can teach a pig to kiss, but it usually gets messy and pisses off the pig. Please, please, please fire the right people. -- Chapter 10 Great people, like great horses, don't want to get in the trailer even if they know they are leaving a bad place. Make them want to go., Chapter 11 Accept and encourage mistakes! Mistakes help you assess your team and determine if you need to recruit people or skilled technicians. -- Chapter 12 Got people in the right positions? Great! Now ensure respect for each position, and then get the heck out of the way so you can lead. -- Chapter 13 Be direct and talk about the elephants in the room. Even ride 'em and teach 'em tricks-it's a better way, even if it feels wrong. -- Chapter 14 Process makes perfect! Corporate cultures are hard to change. Change processes first. Speed is good, but Fast is better., and Chapter 15 Change your tune and be pitch perfect: hook me in 8 seconds (the lean-in factor) -- sell me in 110 seconds (close the deal). What's your 118? -- Chapter 16 Mastering your 118 (a.k.a. elevator pitch 2.0): a step-by-step primer -- Chapter 17 Just because you killed a cow doesn't mean you're gonna eat steak for dinner. There's lots of messy work to do, and none of it is easy. -- Part Two Grow Bigger: Starting and Sustaining Momentum -- Chapter 18 Never approach a bull from the front, a horse from the back, or a fool from any direction. And don't squat with your spurs on!
Summary
Whats stopping you from making the changes your business needs to thrive? This book provides you with the inspiration and knowledge to institute positive change in your company - instead of letting eventual; inevitable change control you. --
Subject(s)
Genre(s)
ISBN
9780071784108 (electronic bk.)
0071784101 (electronic bk.)
9780071784092
0071784098 (alk. paper)
1283358093
9781283358095
Note
Includes index.
View MARC record | catkey: 37426944