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In hindsight : a compendium of business continuity case studies / edited by Robert A Clark

Published
Ely, Cambridgeshire, UK : IT Governance Pub., 2014.
Physical Description
1 online resource (1 volume) : illustrations
Additional Creators
Clark, Robert A. (Business continuity consultant)
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Contents
Cover; Title; Copyright; Contents; Chapter 1: Introduction -- Robert Clark; Chapter 2: The MV ''Full City'' Incident -- Norway''s Worst Ever Oil Spill -- Jon Sigurd Jacobsen; The incident; The local response; The environmental damage; Supply chain issues; Insurance claims; Lessons learned; Was the incident preventable?; What went well; What could have been done better; What did not go well; Other observations; Conclusion; Chapter 3: Barings Bank Collapse -- Owen Gregory; Big Bang Day; Lessons learned; What could have been done better; What did not go well; Conclusion, Chapter 4: Northgate Information Solutions, a Victim of the Buncefield Oil Depot Disaster -- Robert ClarkNorthgate''s reaction; Communications; Recovery of the Year; Lessons learned; What went well; What could have been done better; What did not go well; Other observations; Conclusion; Chapter 5: The Love Parade: Dusseldorf 2010 -- Tony Duncan; Duisburg 2010; Pre-event issues -- contingency, safety and security planning; Risk management; Government and non-governmental agency/stakeholder engagement; Legal aspects; Communications; The finger of blame; Lessons learned; What went well, What could have been done betterWhat did not go well; Conclusion; Chapter 6: Herald of Free Enterprise -- Carl Dakin; Dealing with the media; Irreparable reputational damage; Absence of contingency arrangements; A disaster in waiting; Shutting the stable door; The birth of corporate manslaughter; Lessons learned; What went well; What could have been done better; What did not go well; Conclusion; Chapter 7: The Aztec Chemical Explosion, the Biggest Blaze in Cheshire for 35 Years -- Robert Clark; Your competitors can turn out to be your best friends in a crisis; Lessons learned; What went well, What could have been done betterWhat did not go well; Other observations; Conclusion; Chapter 8: Piper Alpha and Alexander L. Kielland: A Comparison of Two North Sea Tragedies -- Carl Dakin and Jon Sigurd Jacobsen; Piper Alpha; The Alexander L. Kielland; The common factors; What went well; What could have been done better; What did not go well; Conclusion -- could tragedies of the PA and ALK magnitude reoccur?; Chapter 9: Bhopal: The World''s Worst Industrial Disaster -- Owen Gregory; Background; Circumstances contributing to the enormity of the tragedy; A disaster in waiting, and The tragic human legacyEffects on the local economy; Litigation; Lessons learned; Conclusion; Chapter 10: The Devastating Effect of the SARS Pandemic on the Tourist Industry -- Catherine Feeney; The tourist industry -- fragility versus resilience; The economic importance of tourism in the emerging millennium; Typical health issues threatening the tourism industry; Background to managing crises in tourism; The SARS pandemic -- a catalyst for change; The aftermath; Lessons learned; What went well; What could have been done better; What did not go well; Other observations
Summary
"What causes disasters? In this book, the authors analyse the causes of some of the major disasters from the last thirty years and explain what could have been done better, before and after the event. Unlike many titles on business continuity and disaster recovery, this title does not build up from the theory of business continuity planning. Instead, it takes apart real events such as Hurricane Katrina, the terrorist attacks in London, Madrid and Glasgow, and the collapse of Barings Bank, revealing the themes that contributed to each. Using these incidents as case studies, the authors demonstrate the potentially devastating results for organisations that have not planned for the worst. Crucially, the book proposes measures that could have helped to minimise the risks and consequences. By showing the potential repercussions of a badly designed disaster management and business continuity plan, this book helps you avoid making similar mistakes, reduce risks and enable faster recovery when things do go wrong."--
Subject(s)
Genre(s)
ISBN
9781849285926 (electronic bk.)
1849285926 (electronic bk.)
9781849285919
1849285918
Bibliography Note
Includes bibliographical references.
View MARC record | catkey: 37434384