The pocket guide to the Baldrige Award criteria / Mark Graham Brown

Author:: Brown, Mark Graham
Additional Titles:: Baldrige Award criteria
Published:: Boca Raton, FL : CRC Press, [2011]
Copyright Date:: ©2011
Edition:: Sixteenth edition.
Physical Description:: 1 online resource

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Contents:

Front Cover; Table of Contents; Introduction; Back Cover

Summary:

Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 16th editionof The Pocket Guide to the Baldrige Criteriabegins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.

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Genre(s):

Electronic books

ISBN:

9781439895412 (electronic bk.)
1439895414 (electronic bk.)
9781439881002 (electronic bk.)
1439881006 (electronic bk.)
9781439875506
1439875502

Bibliography Note:

Includes bibliographical references.

View MARC record | catkey: 37440335