The voice of authority : 10 communication strategies every leader needs to know / Dianna Booher

Author: Booher, Dianna Daniels
Published: New York : McGraw-Hill, [2007]
Copyright Date: ©2007
Physical Description: vi, 212 pages : illustrations ; 22 cm

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Contents

Introduction: There is just no communication around here -- Is it correct? -- Is it complete? -- Is it clear? -- Is it purposefully unclear? -- Is it consistent? -- Are you credible? -- Are you concerned and connected? -- Is it current? -- Does your communication make you look competent? -- Is it circular? -- A final note -- Endnotes -- Bibliography -- Resources / by Dianna Booher -- Index.

Subject(s)

Communication in management
Leadership

ISBN

0071486690 (alk. paper)
9780071486699 (alk. paper)

Bibliography Note

Includes bibliographical references (pages 197-202) and index.
"Resources by Diana Booher": pages 203-205.

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