Business process change : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport
- Published:
- Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, [2007]
- Copyright Date:
- ©2007
- Edition:
- 2nd ed.
- Physical Description:
- xli, 549 pages : illustrations, map ; 24 cm
View MARC record | catkey: 3975721