FORESIGHT -- Sensing Provocative Futures -- Thinking Ten Years Ahead to Benefit Today -- Institute for the Future's Ten-Year Forecast -- The VUCA World: Both Danger and Opportunity -- What's Different about Dilemmas? -- INSIGHT -- Sensemaking to Inspire Strategy -- It Takes a Story to Understand a Dilemma -- Immersion: The Best Way to Learn in the VUCA World -- Sensing and Sensemaking -- ACTION -- To Get There Early -- From Insight to Action -- Flexing and Flexibility -- Flexible Firms -- Foresight from Hindsight -- Conclusion -- Making Your Peace with the VUCA World.