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Actions for Continual service improvement
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Continual service improvement
Published
London : TSO, [2007]
Copyright Date
©2007
Physical Description
xi, 221 pages : illustrations ; 28 cm
Additional Creators
Great Britain. Office of Government Commerce
Full Text available online
Availability
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Subject(s)
Computer industry
—
Customer services
—
Management
Electronic office machine industry
—
Customer services
—
Management
ISBN
9780113310494
0113310498
Related Titles
IT infrastructure library
Note
Includes index and bibliographical references (p. 185-186).
At head of title: ITIL.
Published for the Office of Government Commerce under licence from the Controller of Her Majesty's Stationery Office.
View MARC record
| catkey: 4165723