Show me the money : how to determine ROI in people, projects, and programs / Jack J. Phillips, Patricia Pulliam Phillips
- Author
- Phillips, Jack J., 1945-
- Additional Titles
- How to determine ROI in people, projects, and programs and How to determine return on investment in people, projects, and programs
- Published
- San Francisco, Calif. : Berrett-Koehler Publishers, [2007]
- Copyright Date
- ©2007
- Edition
- 1st ed.
- Physical Description
- 1 online resource (xvi, 269 pages) : illustrations
- Additional Creators
- Phillips, Patricia Pulliam
Access Online
- Contents
- Preface -- The value evolution -- The ROI methodology: a brief overview -- Project needs and objectives: ensuring business alignment -- Reaction and perceived value -- Learning and confidence -- Application and implementation -- Impact and consequences -- Isolation of project impact -- Show me the money: converting data to money -- The intangible measures -- Project costs and calculating ROI -- The business case: forecasting value, including ROI -- Results reporting -- Implementing and sustaining ROI.
- Summary
- From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is the norm in every organization. The Phillips', the world's leading experts on ROI strategy, distill their years of experience and research into proven tools for determining the value of any project before, during, and after implementation. They present a comprehensive method for measuring the hard-to-measure, and placing monetary value on the hard-to-value. They even show how to measure and place value on intangible qualities like leadership, creativity, customer loyalty, employee engagement, and more. Developed in an easy-to-read format and fortified with case studies, checklists, tips, and tools, this work clarifies and resolves the mystery surrounding the allocation of monetary value. It gives change agents everything they need to provid e detailed evaluations of the potential and actual financial ben efits of any project or program.
- Subject(s)
- ISBN
- 9781576755235 (electronic bk.)
1576755231 (electronic bk.)
9781523111497 (electronic bk.)
1523111496 (electronic bk.)
128229959X
9781282299597
9781576753996 (hardcover)
1576753999 (hardcover) - Digital File Characteristics
- text file
- Bibliography Note
- Includes bibliographical references (pages 259-261) and index.
View MARC record | catkey: 43111413