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Navigating the minefield [electronic resource] : a practical KM companion / Patricia Lee Eng and Paul J. Corney

Author
Eng, Patricia Lee
Published
Milwaukee, Wisconsin : ASQ Quality Press, [2017]
Physical Description
1 online resource
Additional Creators
Corney, Paul J.
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Contents
Intro -- Title Page -- CIP data -- Contents -- List of Figures -- Acknowledgements -- Chapter 1 About This Book -- KM Programs We Looked At -- Chapter 2 Surveying the Minefield -- KM Program Drivers -- Program Scoping Tasks -- Summary -- Chapter 3 Entering the Minefield -- Gearing Up -- Taking the First Step -- Stories From Our Interviewees -- Summary -- Chapter 4 Keeping KM Going-When It Is Working -- Proven Successful KM Tactics -- When KM is Working -- Summary -- Chapter 5 Killing KM -- The NRC Story -- The British Petroleum Story -- The HP/Compaq/Digital Story and Chapter 6 What We Admired and Why -- Airbus -- Arup -- Malaysia Petroleum Management -- Sellafield -- Chapter 7 What Surprised Us -- Chapter 8 And Finally... -- The Eight ""Ates -- Appendix 1 The Consultant Dilemma -- Types of Consultancy -- Selecting and Managing the Consultant -- From the Consultant's Viewpoint -- Appendix 2 The Method or How We Came to Write This Book -- Who We Are -- Forming the Team -- Interviewee Selection Criteria -- The Process We Used to Write the Book -- Books Recommended by Our Interviewees -- Glossary -- Index
Subject(s)
ISBN
9781953079572 (electronic bk.)
1953079571 (electronic bk.)
9780873899543
0873899547
View MARC record | catkey: 43203909