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The magic of ISO 9001 : how to make it fully materialize / John F. Graham

Author
Graham, John F., 1958-
Published
Milwaukee, WI : Quality Press, 2017.
Physical Description
1 online resource (56 pages)
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Contents
Title page -- CIP data -- Contents -- Preface -- Introduction -- Chapter 1 Organize -- What Makes ISO 9001 Really Work? -- Everybody Wants Something to be Excited About -- Let Go of the Word ""Quality -- Are We Speaking the Same Language? -- What Does it Really Mean to be ISO 9001 Certified? -- The Unofficial Quality Plan is One Page You Should Create First -- Just How Much Documentation Do We Need? -- The Visual QMS -- Is This An Expense or An Investment? -- Second Gear: Are We There Yet? -- Chapter 2 Scutinize -- Refining Our Methods -- Are You Coming With Me? and Does ISO 9001 Require an Organizational Strategy? -- Don't Forget the Two ""E"" Words -- What Knowledge Do We Need to Organize? -- Why Do We Need a Management Review? -- Are We Walking Our Talk? (Internal Auditing) -- Chapter 3 Optimize -- Who's Got the Wheel? -- Why is Communication the #1 Complaint? -- What About the Hidden Risk? -- Is Anything Getting Better? -- What Else is Broken? -- Analysis of Data: What Data? -- Conclusion -- Index
Subject(s)
ISBN
1953079237
9781953079237 (electronic bk.)
View MARC record | catkey: 43204173