Contents for Contents for v. 2 Part I -- Health services research on access to care / Boris Sobolev, Lisa Kuramoto -- Waiting-time data used in this book / Boris Sobolev, Lisa Kuramoto -- Waits and outcomes: What should be reported? / Boris Sobolev, Lisa Kuramoto -- Part II -- Overview of waiting times and other variables / Boris Sobolev, Lisa Kuramoto -- Variation and access probabilities / Boris Sobolev, Lisa Kuramoto -- Factors influencing waiting times / Boris Sobolev, Lisa Kuramoto -- Surgery after target access time / Boris Sobolev, Lisa Kuramoto -- Adverse events while waiting / Boris Sobolev, Lisa Kuramoto -- Intermediate events / Boris Sobolev, Lisa Kuramoto -- Survival benefit of coronary artery bypass grafting / Boris Sobolev, Lisa Kuramoto