Service Innovation and Business Models; Conceptualizing the STOF Model; STOF Model: Critical Design Issues and Critical Success Factors; The Mobile Context Explored; The STOF Method; What's Next? Some Thoughts and a Research Agenda; A Practitioner View on Generic Design Issues and Success Factors; The Dynamic STOF Model in Practice; A We-Centric Service: The PolicePointer; Balancing Customer and Network Value of Mobile Payment Services; Robustness of IPTV Business Models; Mobile Service Bundles; Designing Mobile Remittance Services in Developing Countries.
Includes bibliographical references (pages [301]-322) and index.
Reproduction Note
Electronic reproduction. New York : Springer, 2008. Mode of access: World Wide Web. System requirements: Web browser. Title from title screen (viewed on Nov. 10, 2008). Access may be restricted to users at subscribing institutions.