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Should customers evaluate me? : service provider reactions to the use of customer evaluations in performance appraisal / by Jennifer A. Diamond

Author
Diamond, Jennifer A.
Published
[Place of publication not identified] : [publisher not identified], 2007.
Physical Description
99 leaves
Additional Creators
Grandey, Alicia and Farr, Jim

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Graduate Program
Dissertation Note
M.S. Pennsylvania State University 2007.
Note
Thesis Advisor: Alicia A. Grandey, Jim Farr.
Reproduction Note
Library holds archival microfiches negative and service copy. 2 fiches. (Micrographics International, 2007)
View MARC record | catkey: 4664126