The role of statistics in business and industry / Gerald J. Hahn, Necip Doganaksoy ; with the assistance of William P. Alexander[and others].
- Author
- Hahn, Gerald J.
- Published
- Hoboken, N.J. : Wiley, [2008]
- Copyright Date
- ©2008
- Physical Description
- xvii, 344 pages : illustrations ; 24 cm
- Additional Creators
- Doganaksoy, Necip, 1960-
- Contents
- PART III. OTHER APPLICATIONS. Chapter 10. Pharmaceutical Products -- About this chapter -- Drug development: process overview -- The role of a pharmaceutical statistician: an overview -- Pre-clinical studies -- Clinical studies -- Case study: phase 2 clinical trial -- Regulatory review -- Some other applications -- Some statistical tools used in pharmaceutical applications -- Sources of further information -- Major take-aways -- Discussion questions -- Chapter 11. Financial Services -- About this chapter -- Financial services and its uncertainties -- Credit scoring for consumer loan approval -- Credit scoring example -- Model development and implementation: some important nitty-gritties -- Modeling in credit management: a broader look -- Specific application areas -- Statisticians in financial services -- Further reading -- Major take-aways -- Discussion questions -- Chapter 12. Business Processes -- About this chapter -- Business processes -- Example: improving the loan decision process for a business equipment financing company -- Steps for process improvement -- Another example: improving the skip tracing process -- Some further concepts and methods -- Operations research and management science -- Major take-aways -- Discussion questions -- Chapter 13. Further Applications -- About this chapter -- Food, beverage and related industries -- Semiconductor industry -- Communications industry -- Statistical image analysis for medical, security and other applications -- Other application areas -- Emerging areas: a glance into the future -- Major take-away -- Discussion questions., PART I. SETTING THE STAGE -- Chapter 1. Statistics: an overview -- About this chapter -- What is statistics? -- Areas of application -- Statistical literacy -- Better decisions require better data -- Statistical thinking -- Related disciplines -- Major take-aways -- Discussion questions -- Chapter 2. Statistics in Business and Industry -- About this chapter -- Evolution of statistics for manufactured product applications -- Applications beyond manufactured products -- Forces impacting the use of statistics today -- Major take-aways -- Discussion questions --, and PART II. MANUFACTURED PRODUCT APPLICATIONS -- Chapter 3. Product Design: Concepts -- About this chapter -- The product design process -- Ensuring measurement capability -- Design and development -- Design validation -- Transition to manufacturing -- Major take-aways -- Discussion questions -- Chapter 4. Product Design: Example -- About this chapter -- Thermoplastic resin for child car seat: introduction -- Some basic elements of plastic part design and manufacture -- Setting the design goals -- Ensuring measurement capability -- Design and development -- Design validation -- Transition to manufacturing -- Major take-aways -- Discussion Questions -- Chapter 5. Product Reliability Assurance -- About this chapter -- The key role of reliability -- Design for reliability: the need -- The process and the participants -- Setting reliability goals -- Reliability evaluation of a conceptual design -- Product reliability development -- Reliability validation -- Product safety -- Reliability growth analysis -- Product burn-in -- Software reliability -- Further reading -- Major take-aways -- Appendix: product life distributions and concepts -- Discussion questions -- Chapter 6. Manufacturing Quality Improvement: Concepts -- About this chapter -- The Need for manufacturing quality improvement -- Different industries -- Considerations in manufacturing quality improvement -- Disciplined approaches to manufacturing quality improvement -- Quality assessment and improvement -- Statistical monitoring -- Major take-aways -- Discussion questions -- Chapter 7. Manufacturing Quality Improvement: Example -- About this chapter -- Generator stator bar example -- Manufacturing capability and stability assessment -- Addressing measurement error -- Reducing deviations from target and variability -- Statistical monitoring -- Discussion questions -- Chapter 8. Product Manufacturing: Further Applications -- About this chapter -- Integrating engineering processs control and statistical process control -- Polymer resin example -- Materials and parts quality assurance -- Final product assessment -- Productivity improvement --Major take-aways -- Discussion Questions -- Chapter 9. Product Field Support -- About this chapter -- Reliability data tracking -- Reliability data tracking for non-repairable products -- Reliability data tracking for repairable products -- Planning the failure reporting system -- A note on product safety -- Tracking customer satisfaction -- Competitive evaluations and advertising claims -- Proactive product servicing -- Major take-aways -- Discussion questions --
- Subject(s)
- ISBN
- 9780471218746 (pbk.)
047121874X (pbk.) - Bibliography Note
- Includes bibliographical references (pages 321-333) and index.
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